Terms & Conditions


While OZYO makes every attempt to ensure that the online store reflects the true availability of stock, sometimes an item shown to be available online may be out of stock. If an item you ordered is out of stock we will notify you as soon as possible and, based on your preference, either cancel and refund that particular item or your entire order.



All offers and promotions are subject to the following conditions, in addition to any conditions specified upon entering the relevant code at checkout:

  • Promotions are only applicable to orders over the minimum value threshold specified in the offer
  • Promotions are only applicable to products specified in the offer
  • Only one promotion code may be used per order (individual credit notes can be used in conjunction with promotions)
  • You must be logged in to your account to use a promotion code
  • For promotions with a minimum spend requirement, your order must remain at or over this amount after any returns for the discount to continue to apply
  • Codes are valid for one use per customer unless otherwise stated
  • OZYO takes no responsibility for coupons that were not applied during the checkout process and discounts cannot be applied after an order has been placed
  • Sale items, including those covered by further discounts, can only be returned for store credit (in the absence of any product faults)
  • A full-priced item purchased with a promotional discount does not qualify as a sale product
  • OZYO reserves the right to end any promotions, sales or discount offers at any time



For the subscription and receiving of emails, we do follow the opt in/out policy. If anyone wants to opt out of receiving emails from us, please click the unsubscribe link included in every message. If you are having trouble unsubscribing, please do not hesitate to contact us at support@ozyo.com



All product images seen on fashionbunker.com where the background is white and the model is headless are copyright of OZYO and under no circumstances available for use by other entities without express written consent from OZYO. The same applies for all OZYO social media platforms. For all enquiries regarding these images please contact support@ozyo.com



Need help? Email us at support@ozyo.com



We will only use your personal information for the purpose it was intended and to provide you with information about OZYO related services that we believe you may be interested in. If you no longer wish to receive any information or correspondence from us, please unsubscribe from our email service using the unsubscribe link or email support@ozyo.com

Need help? Email us at support@ozyo.com